Privacy Policy

1. Scope & Acceptance

This Policy applies to information collected on srisuprajainfracon.com and through our contact forms, phone, WhatsApp, events and related offline interactions. By using our Site or submitting information you consent to the processing described below.

2. Information We Collect

We collect information that helps us respond to enquiries, manage customer relationships and comply with regulatory obligations. This includes:

• Contact details: name, email, phone number, postal address.
• Enquiry details: project of interest, preferred plot/units, message content.
• Technical data: IP address, device type, browser, pages viewed, referrer URL and analytics cookies.
• Transaction data: booking details, payment confirmation and documents provided during due diligence.
• Communications: records of calls, emails or WhatsApp messages for customer service and audit.

3. How We Use Your Information

We use personal data for the following lawful purposes:

• to respond to enquiries, arrange site visits and provide required information;
• to process bookings, contracts and payments;
• to improve our Site, marketing and customer experience using analytics;
• to meet legal & regulatory obligations (e.g. identity verification, tax, land approvals);
• to send product/service updates, offers and communications where you have consented.

4. Legal Basis & Legitimate Interests

Where applicable (for jurisdictions with data protection laws), our lawful bases for processing may include:

• consent (for marketing communications or promotional materials),
• performance of a contract (to complete bookings and sales),
• legal compliance (to comply with property & tax laws), and
• legitimate interests (to operate the business, prevent fraud and improve services).

5. Cookies & Tracking

We use cookies and analytics (Google Analytics or similar) to measure Site usage and improve functionality. Cookies do not usually contain personal data, but if you prefer, you can disable cookies in your browser — note some Site features may stop working.

For detailed cookie controls please refer to your browser settings or our cookie banner (if available).

6. Sharing & Disclosure

We may share personal information with:

• service providers and technology partners (CRM, analytics, email vendors) who process data on our behalf;
• financial institutions and legal advisors as required for property transactions;
• government authorities where required by law (e.g., statutory approvals, tax authorities);
• prospective buyers or accredited agents in the context of a property transaction (with consent or as permitted by law).

We will not sell your personal data to third parties.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described (e.g., customer relationship, statutory retention periods, dispute resolution). If you request deletion, we will remove data unless legal/regulatory obligations require retention.

8. Security

We implement technical and organisational measures (encryption, access controls, secure hosting) to protect your information. While we aim to safeguard data, no internet system is completely secure; please exercise care when sharing sensitive information online.

9. Your Rights

Depending on your jurisdiction, you may have rights including to:

• access and receive a copy of your personal data;
• rectify inaccurate or incomplete data;
• request deletion or restriction of processing;
• object to certain processing (e.g., direct marketing);
• request data portability, where applicable.

To exercise any rights, contact us using the details below. We will respond within a reasonable timeframe and as required by law.

10. Third-Party Services & Links

The Site may include links to third-party sites (maps, social channels, payment gateways). This Policy does not cover third-party data practices; please review their privacy notices before sharing personal data with them.

11. Children

We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected such data, contact us and we will take steps to remove it.

12. Changes to this Policy

We may update this Privacy Policy periodically. The effective date at the top will be updated and changes posted on this page. Continued use after changes means acceptance of the revised policy.

13. Contact Us

For privacy requests, questions or complaints, contact:

Sri Supraja Infracon
Email: info@srisuprajainfracon.com
Phone: +91 82356 16161
Address: Kamakole / West Hyderabad (project offices)

If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your country/region.